Quality Assurance

We take pride in our reputation of quality; it comes from giving immediate and personal service and regular contact with our clients. Through this constant contact we continually audit our own performance so we can provide the quality service our clients deserve. The products we use, along with our workmanship is fully guaranteed to confirm to stringent Australian Standards. So we can ensure that our customers are receiving the best possible service, we have developed a comprehensive customer survey that examines critical service factors such as communication, punctuality, attitude and manner including quality of work performed right through to clean up at completion of each job. This is available via our feedback form.

Here at Able Glass Service we are committed to excellence in customer service by offering personal, timely and professional service at a truly competitive price. Our experience of over 25 years in the glass installation and replacement industry has enabled us to streamline our business and offer first class customer service to residential and commercial customers alike. Our current client list ranges from the individual home owner or tenant, to Strata Management companies, large retail outlets, shopping centres, construction and architectural companies. This diverse customer base is the bi-product of our huge range of glass replacement and installation options, which we can adapt to any situation

Able Glass Service is fully accredited with the Australian Glass and Glazing Association, where glaziers are tested on their knowledge of AS 1288, enabling us to apply the AGGA’s certification label to our glazing work. We have also recently obtained accreditation for all our OH&S procedures via Contractor Accreditation Services. This means that work undertaken adheres to all OH&S Acts and Regualtions ensuring safety for employees and customers alike.